Shinivo

Shinivo Support

Practical help when you need it.

Email support@shinivo.com for account, booking, billing, customer, team or technical help. For general questions, write to hello@shinivo.com.

Support hours: Monday–Saturday, 10am–10pm ET.

Most messages receive a response within 2 hours during support hours. Messages received outside those hours are answered the next business day.

Send a support message

This opens a message addressed to Shinivo Support in your email app. If you are signed in, include only the details we need to help.

Want a guided setup conversation?

Request setup help if you want to talk through the first steps of setting up your business in Shinivo.

Request setup help